Active Shooter Response

An active shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area.  In many cases, active shooters use multiple firearms and there is often no pattern or method to their selection of victims.  This course describes the best actions to take in an active shooter situation as well as the correct ways to interact with law enforcement officers.


Cell Phone Use in the Workplace

Cell phones have become a standard part of everyday life.  They allow us to call, text, find directions, take and share pictures, schedule appointments, deposit money, listen to music, and keep up with social media.  While cell phones have many positive aspects, there is a time and place for their use.  Using a cell phone improperly at your job site can pose dangers to you and your coworkers.  This course covers these dangers as well as best practices associated with cell phone use


Conflict Management

When people work together, there will inevitably be disagreements.  Some of these disagreements are minor, but some can turn into major conflicts.  If conflicts are not resolved, they can lead to long-term tension and unhappiness among employees.  This course illustrates how to resolve conflicts using the SLOW method, reasons for different points of view, and tips for face-to-face communication.  Following the ideas in this course can help your team use conflict situations as an opportunity to solve work or personal problems, and therefore become more productive and unified.


Disabilities in the Workplace

A disability is defined as a physical or mental impairment that substantially limits one or more of a person’s major life activities.  Employers often struggle with how to respond and cope with workers with disabilities, but learning the basics about etiquette, as well as right and responsibilities as outlined by the American Disabilities Act, or ADA, can make the situation better for everyone.  This course describes the ADA, the benefits of hiring workers with disabilities, types of disabilities, reasonable accommodations, interviewing and etiquette, as well as how to prevent and deal with discrimination.


Discrimination in the Workplace

100,000 charges of workplace discrimination are filed every yar.  Workplace discrimination is the unfair or illegal treatment of person based on their race, color, religion, sex, national origin, age, or disability.  Discrimination amongst employees can contribute to a hostile work environment and negative company culture, leading to lower efficiency and high employee turnover.  This course raises awareness by discussing the civil rights laws protecting people from discrimination, the types of discrimination, and how discrimination can affect the workplace.


Diversity in the Workplace

Diversity is acknowledging, accepting, and respecting differences among people.  These differences can include age, class, race, and gender.  Companies can increase their creativity and openness to different ideas by building and encouraging a diverse workforce.  This course covers the definition and benefits of diversity, the challenges in a diverse workplace, and how employees can be proactive and positive daily to promote the differences between workers.


Email Basics

Almost 145 billion emails are sent every single day.  They are easy to send and virtually instantaneous.  Emailing has become one of the most common ways for people to communicate with friends and family, as well as co-workers and customers.  While email is simple and familiar, there are important rules to follow to ensure that messages are clear, polite, and effective.  This course will outline those rules so that every email sent is a professional one.


Sexual Harassment Awareness

In 2010, more than 11,000 sexual harassment claims were filed with the US Equal Employment Opportunity Commission (EEOC).  The EEOC states that it is illegal to harass a person because of that person’s sex.  Sexual harassment can include unwelcome sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature.  This course defines the term ‘sexual harassment’ and explains the different forms it can take.  It also delves into the negative effects sexual harassment has on both an individual and on the workplace as a whole and suggests appropriate responses to sexual harassment.


Stress Management and Prevention

Employees constantly encounter conflicts with bosses, changing responsibilities, financial pressures and many other situations that can lead to stress.  Workplace stress can negatively affect a company due to decreased attendance, proficiency, and productivity.  This course will help workers identify potential stressful situations, become aware of the effects stress can have on their health, relationships, and careers, as well as list ways to manage stress.


Substance Abuse Awareness

Drug addiction is when an individual is involved in compulsive drug seeking and use, regardless of any negative health or social consequences.  This compulsive drug use can cause employees to be more likely to miss work, be less productive, or even be involved in on-the-job accidents.  This course raises awareness by discussing the effects of different types of drugs and alcohol as well as how to recognize and deal with symptoms of abuse.


Violence in the Workplace

Every year in the US, there are an estimated 2 million reported cases of workplace violence.  NIOSH defines workplace violence as any act or threat of physical violence, harassment, or intimidation that occurs in the workplace.  It can be instigated by criminals, customers, co-workers, or someone you have a personal relationship with.  This course will raise awareness of the consequences of workplace violence and describe how to recognize warning signs so you and your coworkers can avoid these dangerous situations.